Privacy Policy
Last updated: April 2026
How we collect, use, and protect your personal information when you shop at Vinsir.
1. Scope
- This Privacy Policy applies to personal information collected through vinsir.com and related communications with Vinsir. Our Terms & Conditions, Refund Policy, and other notices on this website form part of your relationship with us.
2. Information we collect
- When you place an order or contact us, we may collect your name, email address, phone number, delivery or billing address, and order history.
- When you pay online, your card and payment details are collected and processed only by PayHere. Vinsir does not store, process, or have access to your full card number, CVV, or banking passwords.
- We may collect technical data such as IP address, browser type, device information, and pages visited, using cookies and similar technologies where applicable.
3. How we use your information
- To process and fulfil orders, communicate about your purchase, and provide customer support.
- To send marketing or newsletters only if you have opted in; you may unsubscribe at any time.
- To improve our website and services, analyse traffic, and help prevent fraud or abuse.
- To meet legal, tax, and accounting obligations.
4. Payment processing (PayHere)
- Online payments are processed by PayHere, a PCI-DSS compliant payment gateway. You enter payment details on PayHere’s secure pages.
- Vinsir receives only what is needed to confirm your order (for example, payment success or failure and transaction reference), not your full card credentials.
- For how PayHere handles payment data, refer to PayHere’s documentation and policies at payhere.lk.
5. Sharing your information
- We do not sell your personal information.
- We may share information with service providers who help us operate the website, deliver orders, or send communications, only as needed for those services and under appropriate confidentiality obligations.
- We may disclose information if required by law, court order, or to protect our rights, customers, or the public.
6. Cookies
- We use cookies and similar technologies for essential site functions (such as cart and session), preferences, and analytics where enabled.
- You can control cookies through your browser; disabling some cookies may limit certain features.
7. Data security
- We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
- No transmission over the internet is completely secure; we cannot guarantee absolute security.
8. Data retention
- We retain personal information for as long as needed to fulfil the purposes above and to meet legal and business requirements (for example, order and tax records).
- You may request correction or deletion of certain data where applicable by contacting us; we will respond in line with applicable law.
9. Your rights
- Depending on applicable law, you may have the right to access, correct, object to, or restrict certain processing of your personal data.
- To exercise these rights or ask questions about this policy, contact us at sales@vinsir.com or +94 71 040 9000.
10. Changes to this policy
- We may update this Privacy Policy from time to time. The current version will always be posted on this page with the “Last updated” date shown above.
11. Contact us
- Vinsir - 498, Galle Road, Wellawatta, Sri Lanka
- Email: sales@vinsir.com
- Phone: +94 71 040 9000
© 2026 Vinsir Sri Lanka. All rights reserved.